Description

Mystery shopping is a process in which the trained customers or shoppers visit stores or business establishments where they pose and interact with the staffs like normal customers. They also shop for products and services. At the end of process, the mystery shoppers make a detailed and in-depth report about their experiences during the shopping. Generally, the mystery shoppers need to evaluate the customer service of a particular business establishment. Mystery shoppers are paid for their work.

For more information visit www.macphersonmysteryshopping.org.uk